Return Policy

If you are not satisfied with your purchase from Classic Nativity Scenes, you may return it within
10 days after receiving it for replacement or refund. The purchase amount will be refunded less shipping unless the item was damaged getting to you originally.

Package Return Process

DO NOT SEND ANYTHING TO US WITHOUT FIRST EMAILING

When you call or email, we will need the following information in order to give you an
RMA number (Return Merchandise Authorization):

RETURNS WITHOUT AN RMA NUMBER ARE SUBJECT TO A 15% RESTOCKING FEE.

All merchandise (unless damaged in shipping) must be returned to us in new re-sellable condition with the original box,
any product literature, and packaging materials. Failure to include these materials may result in our not being able to
refund the entire order amount.

All merchandise must be returned to us at:
Common Good, LLC
PO Box 388
Nottingham, PA 19362

Some products are drop shipped from either the manufacturer or another location. Regardless of point of origin all merchandise must be returned to the above address for proper credit. Merchandise not returned to the above address is subject to a 15% restocking fee.

Packaging the Return Order

Please package all returns carefully. We suggest you check with the shipping service you will be using to return
your package to insure that the package is packed properly. We also suggest you purchase insurance on the package
equal to the value of the merchandise. You are responsible for return shipping charges. You are also responsible for
any damage that may occur during return shipping.

Damage Policy

If your package arrives damaged, please notify the delivery person immediately. We must be notified of any shortage
or damaged merchandise within 5 business days.

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